Justin Best
  • Male
  • Camas, WA
  • United States
  • MJBest Technologies
Share on Facebook Share
  • Blog Posts
  • Discussions (69)
  • Events
  • Photos
  • Photo Albums
  • Videos

Justin Best's Friends

  • Jeffrey Brock
  • Rob Litjens
  • MSP Me
  • Joe Presto

Justin Best's Discussions

Custom Report
2 Replies

Hey, does anybody know how to get LabTech / Crystal Reports to properly display a custom report for a single client? We've developed a custom report for LabTech using Crystal Reports, and it works...…Continue

Tags: Reporting

Started this discussion. Last reply by Justin Best May 23, 2013.

I hate VNC

Hey everybody,Maybe it's just me, but I still hate VNC. Even with tunneling, it takes another 20 seconds to start up (whereas LogMeIn is instantaneous). And then once it starts up, it's slow.Does…Continue

Tags: Control, Remote, VNC

Started Aug 16, 2012

LabTech Support
5 Replies

Hey all,Just wanted to put out a quick "kudos" to LabTech support. I've been pretty brutal in my criticism before, as they've let me down badly in the past.Things appear to be changing. In the past…Continue

Tags: support

Started this discussion. Last reply by Alex Farling Oct 1, 2012.

Is it 2012 yet?
5 Replies

I've been looking forward to deploying LabTech 2012 all year. However, I generally don't want to download it on release day, as I want to see if it breaks tons of stuff.I waited, and was happy when I…Continue

Tags: Support

Started this discussion. Last reply by Jeffrey Brock Jun 27, 2012.

Gifts Received

Gift

Justin Best has not received any gifts yet

Give a Gift

 

Justin Best's Page

Latest Activity

Justin Best replied to Justin Best's discussion Custom Report
"Thanks Jeffrey, I was able to figure it out. For anyone else who stumbles upon this conversation in the future, the solution was to make sure your data source in Crystal Reports includes the "clients" table as well as the…"
May 23, 2013
Jeffrey Brock replied to Justin Best's discussion Custom Report
"Justin,   Hope all has been well with you.  Give me a shout about this reporting issue on Friday.  We are having office phones updated tomorrow so you might not get through.  I've developed a couple of custom reports and…"
May 22, 2013
Justin Best posted a discussion

Custom Report

Hey, does anybody know how to get LabTech / Crystal Reports to properly display a custom report for a single client? We've developed a custom report for LabTech using Crystal Reports, and it works... but shows data for ALL clients instead of just the client we're trying to run the report against. I can't find documentation on this anywhere, and I can't figure out what's different about the stock reports (those reports "just work" and properly limit their result set to the client that was…See More
May 13, 2013
Alex Farling replied to Justin Best's discussion LabTech Support
"They are going to make me eat crow... Today I had an issue where the Connectwise Labtech plugin was looping a ticket and it made over 6000 tickets over the weekend.  We came in to a real mess.  A tech support rep named Mike was assigned to…"
Oct 1, 2012
Matthew Williams replied to Justin Best's discussion LabTech Support
"Gotta agree Justin. Seems like things are changing for the better. Now if I could just get the Axcient monitoring they've been promising me for months now! :)"
Sep 24, 2012
MikeM replied to Justin Best's discussion LabTech Support
"no the support is still brutal"
Sep 20, 2012
Alex Farling replied to Justin Best's discussion LabTech Support
"That's so true, Scott.  The level of bitching I've had to do today to resolve a license key issue that cropped up at our renewal date has been insane.  Support hands us to customer service who I have never been able to reach…"
Sep 13, 2012
Scott Beck replied to Justin Best's discussion LabTech Support
"I have been quite happy once I can get Support engaged in an issue. Problem I have been having is getting past the "We received your request" email and having support start to provide assiatnce. Last issue took over a week to get the…"
Aug 20, 2012
Justin Best posted discussions
Aug 16, 2012
Jeffrey Brock replied to Justin Best's discussion Is it 2012 yet?
"@Justin - Give me a call at the office and will be happy to update you on what I know.  I've been on Ignite for 2 months and can provide you a lot of insight. 850-434-8600. Regards, Jeff"
Jun 27, 2012
John Walker replied to Justin Best's discussion Is it 2012 yet?
"Gentlemen, Matt has asked me to convey the following message from our CEO (Available at: http://support.labtechsoftware.com/home/forums/viewtopic.php?p=26262): "Hey guys,Sorry about the delays on the upgrade download. Our…"
Jun 18, 2012
Justin Best replied to Justin Best's discussion Is it 2012 yet?
"Follow-up: I emailed in a request for links to download LabTech 2012, and a couple days later was sent download links. I installed 2 days ago, and so far haven't had any problems. I have yet to implement Ignite, I'll be testing that in a…"
Jun 15, 2012
Justin Best replied to Justin Best's discussion Is it 2012 yet?
"Just checked back on their download site. They now promise to reactivate by 10:00AM on July 5th.  "We're too busy to give you the software that you paid for already... give us another 2 weeks". "Oops, give us another week on…"
Jun 8, 2012
Pikachu replied to Justin Best's discussion Is it 2012 yet?
"I've had my ups and downs with support. Recently I've had a ticket open for about 45 days and someone was actually looking into the problem yet now they won't even reply. I mean busy as I am with Help Desk work. I sometimes don't…"
Jun 8, 2012
Justin Best posted a discussion

Is it 2012 yet?

I've been looking forward to deploying LabTech 2012 all year. However, I generally don't want to download it on release day, as I want to see if it breaks tons of stuff.I waited, and was happy when I didn't see a whole lot of complaint online. So after waiting about a month, I went to download. That's when I discovered that LabTech 2012 has ben un-released. Anything wrong with the product? Not from what I can tell. It's a complicated product, and apparently their tech support was swamped with…See More
Jun 1, 2012
Justin Best replied to James Stratton's discussion Are App-Care still trading?
"James, I use App-Care and love it. I see the last announcement of definition updates was on March 7th. Vernon Southmayd (the creator of App-Care) is a member of this board, so I'm surprised he hasn't chimed in with what the status is…"
Apr 13, 2012

Profile Information

Company Name
MJBest Technologies

Comment Wall (1 comment)

At 1:56pm on December 13, 2010, Rob Litjens said…

My mailadres is: info at Maroli-ict dot nl

You need to be a member of Kaseya ex-patriots to add comments!

Join Kaseya ex-patriots

 
 
 

© 2017   Created by Ben Johnson.   Powered by

Badges  |  Report an Issue  |  Terms of Service