Jimm Shepard
  • Male
  • Park Forest, IL
  • United States
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Jimm Shepard and MSP Me are now friends
Sep 7, 2010
Jimm Shepard replied to MSP Me's discussion Labtech agents dropping offline
"I'm pretty sure it creates a new machine."
Sep 3, 2010
Jimm Shepard replied to MSP Me's discussion Labtech agents dropping offline
"We have noticed this as well. The way I get them to check back in is to do a regedit and delete the ID number for the agent. It then checks itself back in and gets a new ID. Kind of a pain, but it does work."
Sep 3, 2010
Jimm Shepard replied to Alex Farling's discussion Labtech 2010
"Be sure to check out the release notes on the Wiki as well as the "2010 Whats New Video" located here: http://www.labtechsoft.com/index.php?page=what-s-new-in-labtech-3-0"
Jun 1, 2010
Jimm Shepard replied to Gregg Williams's discussion Labtech vs Kaseya Evaluation
"We just completed our third training session and we have not had the same experience as you are describing. Our sales rep was excellent and followed up regularly during our trial period. We were given pricing infor right away and were treated…"
Apr 29, 2010
Jimm Shepard replied to Kevin Gibson's discussion Do we need a user group for Labtech?
"Ning seems like somewhat of a pain to me... Maybe I'm not really using it right though! Is there a way to subscribe via email? Right now I just get an email saying that someone started a discussion... But I don't get any of the replies to…"
Apr 19, 2010
Jimm Shepard replied to Ben Johnson's discussion Wow - Labtech is deep.
"We're about to start our training sessions. I'm hoping to get most of what we want out of them but I wouldn't be opposed to paying the extra fee for additional training if we still need it. LabTech has already been easier and more…"
Apr 3, 2010
Jimm Shepard updated their profile photo
Mar 31, 2010
Jimm Shepard replied to Ben Johnson's discussion Show us your NOC!?
"Michael, is that a cat on your desk?"
Mar 31, 2010
Jimm Shepard is now a member of Kaseya ex-patriots
Mar 29, 2010

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