"Hey, we've updated to 2012 SP1, and everything works perfectly EXCEPT our terminal server labtech client installation. We have VNC sessions crashing regularly. Calling labtech support and they confirm its a known issue. Youre better off waiting…"
"We migrated from using Kaseya KES to LabTech with NOD32. My service team loves Eset. Its fast and catches most virus. Also, we recently learned that their support is quite nice when you call Eset.
While we like the…"
It looks like it's been a while since there was a discussion about antivirus options that work well with Labtech. What antivirus software are people using and how well does it work in the MSP environment? Thanks! See More
"I'm having the same issue to the extent that I'm considering dumping Labtech and staying with Kaseya. I bought labtech understanding fully that it was a work in progress and expecting some bumps along the way. What I…"
"Wanted to share this bit of info in case others were looking for something similar. We use a custom redirector to get console access through labtech
"%programfiles%\LabTech Client\RDP\mstsc.exe" "%programfiles%\LabTech…"
"You can also copy the existing MSTSC Redirector settings and setup a new one to point to the other port that the machines were listening on.
Go to tools > Config > Configurations > Redirected Apps and have a play."
"I finally got an answer to the problem. it turns out, LabTech can't run RDP on computers where the listening port has been moved away from 3389. In each of the cases where we had trouble, the listening port had been changed. I…"
"I had a similar issue where we had all the ports open, the agents would check in, and labtech status would say Redirector Complete, but no rdp windows would launch. We resolved by making two modifications
1) Added more RAM to the labtech…"
I'm having a problem where about 50% of my LabTech clients can't connect via RDP. I can connect to the same computers via RDP using other means (even Kaseya), but LabTech just times out. Has anybody else seen this and know how to fix it? See More