Zenith versus Chartec versus Doyenz versus Datto

I've got a client that has 3 servers and about 450GB of data.

 

They want to be able to spin their backups in in the cloud in the event of failure and run that way.

 

They currently aren't virtualized and are using a cheap buffalo NAS to backup to.

 

I've been talking to Doyenz, but their software is agent based for an unvirtualized environment and their price per GB is substantially higher than Datto's.

 

With Datto you get an on premise device that even with the cost of it factored in you are still about half of what Doyenz is, but Datto doesn't make any great promise about spinning up your infrastructure in the cloud.

 

Instead they say that they will send you another hardware appliance with all your data in it within 24 hours.

 

What are you guys using and what are the pain points?

 

I understand Chartec uses Doyenz as their back end.  I've not heard super great things about Zenith, and to be quite frank I'm trying to keep my money in the US as much as possible.

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roll your own-

 

shadowprotect for images

super flexible file sync and winssh for sftp/ftps (i forget)

oldish poweredge loaded with 2tb drives for file storage and quick tests with vitualbox

custom app to mount and test images nightly

extra server or two running esxi for more permanent virtualizations

 

nothing earth shattering, but with your own infrastructure you can quickly get seed backups on the server, test images, archive older images to usb drives, etc--

I'm in the process of doing just that. When you say "custom app to mount and test images" - what do you suggest? Have you got something running that does that for you?

 

Thanks,

Kurt

Joe Presto said:

roll your own-

 

shadowprotect for images

super flexible file sync and winssh for sftp/ftps (i forget)

oldish poweredge loaded with 2tb drives for file storage and quick tests with vitualbox

custom app to mount and test images nightly

extra server or two running esxi for more permanent virtualizations

 

nothing earth shattering, but with your own infrastructure you can quickly get seed backups on the server, test images, archive older images to usb drives, etc--

We started out with SonicWALL CDP, then moved to Zenith BDR, and now we only deploy the CharTec BDR.  The CharTec BDR has proven to be the most reliable back-up and disaster recovery unit we have found.

So yeah the " custom app to mount and test images nightly" bit is probably the most tricky, but finding cheap storage (.20/GB) with support what will ship your data overnight back to you is tough as well.

 

Still working on a good solution.

 

Demo'd Axcient, and though expensive it's pretty slick.

Ben-

 

I would suggest you go with a Chartec BDR for your first BDR deal. I have rolled 2 of them so far, and I've been pretty happy with their support and the system's features. They use ShadowProtect and Image Manager (I believe) for collapsing the incrementals into smaller deltas, then offsiting those backups nightly.

Keep in mind that Chartec gives you 100GB offsite storage with their BDR100 (partner price is $149/month), and that Chartec DOES use Doyenz for their cloud storage (they've clearly negotiated a "big boy" storage deal and will make money for each GB of data we upload to the Doyenz cloud), and you have ALL of those options you are looking for (virtualize in the cloud, etc.) at $0.39/GB above 100GB used/month, it's not a bad deal, especially compared to the rack rate of $1/GB that Doyenz wants to charge its "low-utilization" partners for their cloud storage.

For a purchased/leased BDR solution, I think that Chartec is one of the best options on the market right now. The cool thing is that you get ACTUAL server h/w with Win2008 Server OS on a Chartec BDR. So, if you compare apples-to-apples, the feature set is better with Chartec, and I would argue that you get more peace of mind, too. I want to be able to sleep at night, but still not bleed red ink. If you structure your deal the right way, you can make a few bucks off the BDR (or maybe include it in a HaaS deal), then wrap it around a 3-year Managed Services contract.

One other thing I like about the Chartec/Doyenz BDR is that they don't make you send that first annoying roundtrip/seed backup, when other vendors make YOU go onsite, take the first full complete backup, copy it to an ext HDD, send it to their data center, wait until it's uploaded....screw that - waste of my time. Just push it up the pipe. Chartec's BDR does that.

...food for thought! :)

P.S.: For the record...No, I am NOT paid by Chartec to endorse their services in any way!

Brian Guenther

Frogworks

 

Ben Johnson said:

So yeah the " custom app to mount and test images nightly" bit is probably the most tricky, but finding cheap storage (.20/GB) with support what will ship your data overnight back to you is tough as well.

 

Still working on a good solution.

 

Demo'd Axcient, and though expensive it's pretty slick.

Ben,

 

I'd be interested to know what way you are leaning.  I'm really not sold on Chartec, but their BDR solution does seem pretty slick.  Doyenz is pricey, but it sure does the trick if one can afford it.... I've been looking at several other solutions, but they don't allow you to spin up the backup in the cloud...

 

Alex

So the problem with spinning your backup up in the cloud and having users use it is that eventually you will have to move all that data back to their on premise solution.  And this is much more difficult than just hitting "play".  

 

And in most cases it's a single server in a client's infrastructure that fails, not the building burning down, so right now I'm looking hard at axcient and datto's lines.  Both provide instant to nearly instant onsite virtualization, with the ability to spin up in the cloud if you need to.  Axcient is much pricier than any of Datto's offerings, but there are no up front costs.

 

Doyenz provides no onsite virtualization capabilities and the interface gives you no indication of offsite replication progress.  I like Doyenz pricing model of buying a big chunk of offsite and then reselling it at will the best though.

 

I see doyenz shining (and they position themselves this way) as being a virtual test lab, so you can test migrations, etc without affecting your or your clients infrastructures. 

 

I'm just plain not a Chartec fan at this point.  I can build my own whiteboxes, and roll my own BUDR with shadowprotect and doyenz if that was my goal.  Not a big Zenith fan either.

 

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